I wanted to let you know how much we all appreciate the special touches you did to ensure not only the lamp got here in time, and in perfect condition, but it was wrapped so beautifully, I was completely blown away…as were my coworkers.
We ended up using the card with Carla’s dad’s name…we all decided that it did indeed make it even more special for Carla. Thank you again for giving us the choice between the two cards. Don had a big smile on his face when I showed him the one with Carlos’ name. The pretty gold sticker you provided for the envelope was such an awesome detail.
I wanted to wait until we presented it to Carla before I contacted you. Carla was extremely moved, we were all crying, and it was truly evident that this special lamp means the world to Carla and only strengthens the bond between our work family.
Thank you, thank you, thank you. You were wonderful to work with, I thank you for your patience with me, and I thank you for the incredible customer service!!